Shipping & Handling

Below are Basic Shipping & Handling Policies of our X-Collect

Some Items may have Exceptions for Handling or Shipping. 
- For example, Make-to-order items may take more than 10 days for handling. Downloadable items (electrically distributed items) need no handling neither shipping.
  In such situation, detailed information is noticed in each item Descriptions.

 

Handling

  Dispatching from the Item Location within 4 business days after payment is confirmed. 
  (Excepts Sunday and public holidays in the item location. It may be delayed for combined shipping) 


Shipping

  Basically free, optional delivery needs surcharge
   Over certain total packing weight (usually over 2,000g) or amount for multiple purchase or combined shipping,
 optional delivery is mandatory. 
   (Surcharge rate is automatically calculated according to buyer's location and total weight & amount)

  - Features of Delivery Options (Handling time included)

      Economy Int'l Shipping (International Small Parcel) : Free, Basic option 
       Takes 12 ~28 business days (Some area might take even over 30 days)  / Weight Limit is 2,000g (4.4lb)
       Includes Tracking Number (RR~ format, Tracking may be impossible in some nations). No insurance

     Standard Int'l Flat Rate Shipping (International Air Parcel)
       Takes 8 ~25 business days (Some area might take even over 30 days)  / Weight Limit is 20kg (44.1lb) 
       Includes Tracking Number (CV~ or CP~ format, Tracking may be impossible in some nations) & insurance.

      Expedite Int'l Flat Rate Shipping (EMS) 
        Takes 3 ~12 business days  /  Weight Limit is 30kg (66.1lb)
        (Some area such as MEXICO, NIGERIA, PAKISTAN, RUSSIA, UAE might be officially delayed even over 25 days) 
         Includes Tracking Number (EM~ format, All the tracking is possible by WEB or post office) & insurance.


  In case total packing weight is over 30kg or buyer's country is not listed in our shipping area, other premium shipping option such as EMS Premium, FedEx or DHL is necessary. 
   In such situation, please contact us to issue invoice manually after calculating shipping cost considering total packing weight & buyer's location.



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